Frequently Asked Questions

Choose an image from Photos or a file from Files, enter the maximum size in KB or MB, then start compression. Review the size and warnings before saving or sharing the result.

The app uses decimal units: one MB equals 1,000 KB. A 400 KB limit therefore equals 0.4 MB.

No. FitMyFile works without a user account. An Apple Account is needed only to purchase Pro or restore a purchase.

Yes, local file processing works without internet access. A connection may be needed to download a cloud file, save to the cloud, share externally, contact Support, or purchase or restore Pro.

Use the language icon beside About. Some system interfaces may appear in the iOS language.

The current release is designed for iPhone. Availability on Apple Silicon Macs and Apple Vision Pro is disabled for this release.

Version 1 supports JPG, JPEG, PNG, HEIC, HEIF and PDF. It does not support video, Office documents or archives.

The maximum is 50 MB per file, with additional limits for image dimensions, PDF page count and device memory.

No. The original remains unchanged. The result is a separate copy and you choose where to save it.

The file may already be compressed or may require quality below the permitted limits. The app shows the best acceptable result with a clear warning and never claims it is within the limit when it is larger.

If the original PDF file is smaller than the limit, the app does not create a new copy and asks you to use the original file. For images, behavior may vary depending on the format and output path; always rely on the size and status the app displays.

Higher Quality prioritizes detail. Balanced preserves dimensions first, then allows gradual resizing. Smallest Size prioritizes a smaller result within quality and safety limits.

A PNG may already be optimized, and preserving pixels and transparency can limit the possible size reduction.

Structural processing attempts to preserve them when the file permits. Converting pages to images requires your consent and may remove searchable text, links and interactive features.

No. A damaged, signed or active-content PDF, or one with specialized features, may not be processed. The limit is 300 pages for structural processing and 100 pages when converting pages to images.

Some files can be processed after the password is entered locally, if their permissions allow copying and editing. The result may be unencrypted, so review it before saving.

It appears in the destination you selected, such as Files, iCloud Drive, On My iPhone, an available file provider, Photos for images, or your chosen share destination.

A result is temporary and normally expires after ten minutes if you do not save it. Select and process the original again; copies already saved outside the app are unaffected.

Saved means iOS completed handing the file to your selected save destination. Sent means the share interface reported that the action was completed, but it does not by itself confirm delivery to the recipient or completion of cloud synchronization.

No. The app processes files on your device and does not upload them to the app owner or a processing server. If you choose a cloud file or an external save or share destination, that service may use the internet under its own policy.

No. The app contains no advertising, tracking or third-party analytics SDK. If that changes, the policy and App Store disclosures will be updated before the change takes effect.

The app may store your language choice, limited use state and a bounded record of random result identifiers to avoid counting one result twice. It contains no file names, contents or locations.

If permanent activation is already active, purchase offers will not appear. If a monthly subscription is active, the monthly option will not appear, though permanent activation may still be offered. If Pro is not active at all, loading Apple’s products or their availability for sale may be temporarily unavailable.

Apple displays the current price, currency and subscription duration in the purchase interface before you confirm.

No. Both remove the free-operation limit and use the same compression engines and quality and safety limits.

Apple processes payment, the Apple Account and transaction status under its policies. The app uses information Apple provides to verify entitlement on your device; the developer does not receive your card details.

No. Deleting the app does not automatically cancel a subscription. Manage or cancel renewal in your Apple Account settings.

Use Restore Purchases in the app for an entitlement tied to your Apple Account. Submit refund requests to Apple under its policies and applicable statutory rights.

Email fitmyfile@steve.pub. We may reasonably verify your identity and will respond within the period required by applicable law. Telegram is not an official privacy-request channel.

FitMyFile currently adds no advertising cookies, tracking tools or third-party analytics. The site stores your language choice locally in your browser, which you can clear through site-data settings.

The Apple Standard EULA currently applies alongside the FitMyFile Terms of Use. The Custom EULA draft is internal, unpublished and not effective.

A minor may use paid services or agree to the Terms only with a parent or guardian’s permission where required. The App Store age rating alone does not establish legal capacity to contract.