Privacy Policy

The owner and developer of FitMyFile, Mustafa Aljuhani, acts as the controller responsible for processing the support data described in this policy within the Kingdom of Saudi Arabia. For privacy questions or to exercise your rights, use the contact channels on the Support page.

FitMyFile processes files you select locally on your device. It does not upload them to the app owner or a processing server, and no account is required. The original remains unchanged. A PDF password is used locally and is not intentionally saved.

Working copies are temporary and cleaned through processing, saving and cancellation. An unsaved result expires after ten minutes while active exports are protected. Cleanup can be delayed if the app closes or deletion fails; the app retries on launch.

Your language choice and welcome-card dismissal are stored locally. Copying a support contact places only that contact on the clipboard, with a request to keep it on device and expire it after five minutes.

The website saves your chosen language in browser local storage for future visits. You can remove this preference by clearing site data in your browser settings. Language selection still works when storage is blocked; this preference does not contain your files.

To prevent one result from being counted more than once within the three free operations, the app stores a limited on-device record containing only random result identifiers. It contains no file names, contents or locations and is not synchronized by the app with iCloud.

Apple processes purchases. FitMyFile uses information Apple provides to verify the status of a monthly subscription or permanent activation on your device, such as transaction status and subscription expiration or revocation. The app owner does not receive your card details, and the app does not send purchase information or files to a developer server.

iOS may retain this record after the app is deleted, so reinstalling the app is not guaranteed to start a new free trial. Apple may provide the app owner with sales and diagnostic reports under its services and settings.

Support is optional. Only the contact details, message and attachments you choose are received to handle your request. Files are never attached automatically and messages are not used for advertising. Only the FitMyFile owner accesses them on the app’s behalf.

We delete ordinary support correspondence and copies under FitMyFile’s control no later than 90 days after the request is closed, and may delete them sooner when they are no longer needed. This commitment does not cover copies retained by the email provider or the other participant outside our control. The 90-day period applies to ordinary support correspondence; privacy-request and security-report records follow the separate periods stated in this policy.

We delete general-support conversations from the FitMyFile Telegram account no later than 30 days after the request is closed. This does not delete the other participant’s copy or copies retained by Telegram outside our control. Telegram is not used for privacy requests or security reports; those requests are directed to fitmyfile@steve.pub.

A request is considered closed when the issue is resolved, the user confirms closure, or 30 days pass without a response after our last follow-up.

We delete any attachment voluntarily sent by a user from copies under FitMyFile’s control within 7 days after completing its review. We ask users to provide a copy with personal data removed or a synthetic sample whenever possible.

Security reports are received via fitmyfile@steve.pub with the subject “Security report — FitMyFile”. The necessary record for a report may be retained for up to 12 months after it is closed, and its attachments are deleted under the 7-day limit above. Security reports are a separate category from ordinary support correspondence, not an ambiguous exception to the 90-day promise.

Support data is processed to receive, understand and respond to your request, and to protect the app and its users when a security report is submitted. Providing it is optional and begins when you choose to contact us and select what to send. Processing is based on your consent or, where applicable, compliance with a legal obligation. You may withdraw consent through Support, which may prevent us from continuing to handle your request.

This website is hosted through Vercel. Vercel processes technical connection data, such as IP addresses, browser information and requests, to operate and protect the site. Processing may take place outside Saudi Arabia under its policies. Visiting this site does not upload your files to a compression service; file processing takes place in the app on your device.

Vercel may retain operational and security logs under its privacy notice. FitMyFile does not enable Vercel Web Analytics or add third-party analytics tools, advertising cookies or marketing tracking to this website.

You choose where to save or share. Cloud services, file providers and communication apps may use the internet and process data under their own policies. The app contains no advertising, tracking or third-party analytics SDKs.

When you choose email or Telegram for support, or use Apple services for purchasing, saving or sharing, that provider processes the necessary data under its own policy and terms. Processing or hosting may occur outside the Kingdom of Saudi Arabia. The FitMyFile owner does not sell support data or share it for advertising or tracking.

Under applicable law, you may ask how the support information you sent is processed, access it and obtain a copy, and request its correction or deletion. You may also withdraw consent where consent is the legal basis for processing.

If you request deletion of information needed to handle your support request, we may be unable to continue reviewing or responding to it.

To request access to, correction of or deletion of support information, use the official email fitmyfile@steve.pub. We may reasonably verify the requester’s identity and will respond within the period required by applicable law. Telegram is an optional general-support channel and is not an official privacy-request channel.

If a request concerning your personal data cannot be resolved through Support, you may submit a complaint to the competent personal data protection authority in the Kingdom of Saudi Arabia through its official channels.

This policy may be updated when the app’s practices or legal requirements change. The latest revision date appears at the top of the page, and material changes will be published before taking effect where required.